Fast, Reliable, Affordable all wrapped in a bundle

Homes Connected by Faircom

Home is where you should feel free to explore your wackiest self. Where your phone connects automatically. Where Spotify shuffles your playlist perfectly to synchronise with solo dance parties. Where buffering is a thing of the past. Where Netflix asks: “Are you still there?”

This is your fortress of solitude. You don’t limit your imagination, so don’t limit your internet.

Our Bundles

Speeds you will love. Reliability you deserve.

Internect

  • Installation time: ±5 business days
  • Unthrottled & Unshaped
  • Uncapped
  • Once-Off R200 router delivery fee
  • Free installation/activation
  • Monthly billing
  • No contracts
  • Once-Off router cost of R1250 or R115 pm over 12 months

Teralink

  • Installation time: ± 5 business days
  • Uncapped
  • Once-Off R200 delivery fee
  • Monthly billing
  • Once-Off router cost of R1250 or R115 pm over 12 months
  • Free installation/activation

Century City Connect

  • Installation time: ±10 business days
  • Uncapped
  • Once-Off R200 delivery fee
  • Monthly billing
  • Once-Off router cost of R1250 or R115 pm over 12 months
  • Free installation/activation

Open Serve

  • Installation time: ±10 business days
  • Uncapped
  • Once-Off R200 delivery fee
  • Monthly billing
  • Once-Off router cost of R1250 or R115 pm over 12 months

Frogfoot

  • Installation time: ±10 business days
  • Uncapped
  • Once-Off R200 delivery fee
  • Monthly billing
  • Once-Off router cost of R1250 or R115 pm over 12 months

Octotel

  • Installation time: ±10 business days
  • Uncapped
  • Once-Off R200 router delivery fee
  • Monthly billing
  • Once-Off router cost of R1250 or R115 pm over 12 months

Why we’re the most affordable provider in all Internect blocks

Wait, what? Internect is our very own in-house underlying infrastructure provider. Built by us, for us, because we needed a connection better than anything we could find. We have trenched internect to many of our Faircape managed properties, and if you’re lucky enough to be in one, we guarantee it will be your most economical and efficient Fibre solution.

Am I in one?

It’s Affordable

We strive for excellent network performance and to give our clients the best experience at a low cost.

And Reliable

Our reliable high-speed network has multiple upstream carriers and fibre routes, as well as low contention ratios.

With a fast turnaround

With Faircom you can expect fast turnaround times for installation and technical support services.

But Limitless

At Faircom, we promise to never throttle or shape our customers’ internet connection.

Oh, and uncapped

We provide unlimited access, giving you the freedom to use as much bandwidth as you like, when you like.

No Strings Attached

We do not require a contract and offer practical monthly billing packages.

Frequently asked questions

WHAT ARE PRE-CABLED BLOCKS?

A pre-cabled block is an apartment or business block where Faircom has already laid our Internect cables. In most cases, these cables are already installed at each unit, and therefore don’t require any installation. It’s just a matter of “plug and go”.

WHAT IS FUP?

FUP stands for Fair Usage Policy. All ISPs have a FUP or an acceptable usage policy. At Faircom, we don’t use our acceptable usage policy to limit or curb your uncapped data use in any way (most ISPs do), but there are still a few rules and regulations.

This is because we have to uphold all South African laws and regulations around dangerous illegal activity. Read our acceptable usage policy for more information.

WHAT LINE SPEED SHOULD I CHOOSE??

It all depends on what you want to do with your internet.

10Mbps

  • Ideal for 2 or 3 devices
  • Usual browsing
  • Occasional streaming (1 user at a time).
20 Mbps – 40 Mbps

  • Ideal for 3 to 5 devices
  • Usual browsing
  • Downloading large files
  • Streaming – more than 1 device at a time
  • Zoom meetings
  • VoIP calls
50 Mbps – 100 Mbps

  • Ideal for 5 devices or more
  • Usual browsing
  • Downloading large files
  • HD Streaming
  • Zoom meetings
  • VoIP calls
  • Online gaming nternect (our own world-class active fibre network)
  • Octotel
  • Frogfoot
  • Openserve

This allows us to provide our customers with the best service possible, no matter

where you’re located.

CONTRACTS – WHAT ABOUT THE FINE PRINT??

You can cancel your uncapped package at any time – with only a 1 month notice period.

However, your installation and router cost to company is worked out over a 12 month period. So, if you cancel before the first 12 months are up, you will be liable for the outstanding months’ portion of these payments. If you stay longer than 12 months, your installation and router are entirely free.

MY FIBRE INSTALLATION IS COMPLETE, NOW WHAT?
WHAT IS THROTTLING?

Yay! As soon as your installation is complete

We should receive a notification from the installer and we will then contact you to find out how best to get your router to you.
If we do not contact you within 2 business days of the installation taking place -please give us a call! It means the installer has not let us know that you’re fibre live.
As soon as you have your router, simply plug it in and voila! You’re good to go! The username and password for your wifi connection will be on a sticker on your router box.

ARE YOUR PACKAGES REALLY UNCAPPED AND UNSHAPED?

Yes.

We don’t believe in limiting your online experience. The speed you pay for is the speed you get. We will never throttle your internet speeds.

Useful Links

Talk to Us

Emergency after hours contact number:

+27 21 815 5870

[email protected]

+27 21 815 5700 
[email protected]

5th Floor, The Terraces, 25 Protea Road, Claremont

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