Internet Provider

“Outstanding service from the Faircom team. A special thanks to Nadia & Toni for their professional and highly efficient assistance. A great experience overall, thank you!”

“The best service I’ve received in a long time. Nadia is very efficient, explains the product well and offers alternatives that will benefit the client and the service provider. She is friendly and she starts the process and sees it to completion with follow ups and updates in between.”

Nadia, you are amazing! You and the rest of the Faircom team has been there every single day until all my issues were sorted out (well, my fibre ones at least ;-)). Your patience and diligence are so much appreciated! I really do not have enough words to express my gratitude! Keep doing the amazing work that you are doing!

The best service I have received this year. We have had the internet for about 4 years – speed and connection has always been good. We had an external router that started giving some issues. Bought the fair cape router had it delivered within the hour and all working. Super easy instruction’s , excellent support. Couldn’t have asked for better

The installation team were pleasant, polite and worked efficiently and quietly. Thank you for a very good service. Nadia has been an absolute rock. From start to finish she was polite, friendly and always has a happy disposition. She is an asset to your company. Thank you Nadia for all your guidance, it is appreciated.

“Excellent service. The client liaison manager that guided me through the connection (Toni Johnson) was professional, personable and efficient. I was fully connected within 24 hours. Faircom is definitely customer-centric – they kept me informed every step of the way delivered on all of the time commitments that they made to me.”

“I’d give more stars if I could. There is no one else in the country that can offer such consistent, reliable and stable internet. Through load shedding and all, I’ve yet to have a minute of downtime. The one and only time there I’ve had a problem it was taken care of by the technical team in a heartbeat. Thank you so much for your rock solid service! I only wish more companies could learn what real service is!”

My first contact was with Merle, and she was very friendly and helpful. We had to postpone the fibre connection because and Merle was very sympathetic and understanding. Throughout she was very helpful and pleasant to deal with. The gentlemen who installed the line today had to find ways of getting the line into our house which was challenging because of the paving and slant of the roof, but they managed to do so. Then another team member assisted in getting my router set up which was greatly appreciated. Overall we had great service from Faircom