Have you met Faircom?


We’re the most affordable fibre provider in all Internect blocks. As a tenant, you’re probably wondering what costs you’ll incur and what happens when your lease is over. As a landlord, you’re probably wondering what’s in it for you… Wonder no more! All your fibre questions answered!

Frequently Asked Questions


  • I’m a landlord, what’s in it for me?

    Not only are units easier to sell and rent when they have access to a fibre connection, fibre internet can boost the value of your investment!

  • As a tenant, what costs will I incur?

    We have a zero once-off costs policy in all Internect blocks. This means there is NO installation and/or activation fee. Just pay for your monthly account. That’s it. 

  • What happens when my lease is over?

    When we say “no contracts” we mean it. Let us know you’re leaving and your account will be terminated. Plus, you have the opportunity to receive your last month free* simply by handing over your fibre line to the right person.

  • *As a tenant, how do I receive my last month free?

    Put us in touch with the new tenant or owner/managing agent of the property. We’ll reach out to them with the opportunity to take over your line. If they agree and sign up successfully, you’ll both receive your first/last month subscription free respectively!  

    *Applies only when 2 months notice is given.

  • As a tenant, do I need to get permission before connecting?

    Good news! If you’re living in an Internect block, your building is already live with fibre which means the messy business of trenching or rolling out infrastructure is over. The next step is to have a fibre line brought into your unit. We recommend getting in touch with the owner of the property before going ahead with this. Fibre is a win-win for owners and tenants so let us know if you’d prefer us to get in touch with them. 

  • What does it mean if my block is pre-cabled?

    Even better news! A fibre line has already been brought into each unit in the following blocks so it’s a simple case of getting it activated with our free-to-use plug-and-play router. No permission from the owner of the property needed. 

    • 23 Arthurs Road
    • Anfield Village
    • Canal Quays
    • Intaba
    • Upper Eastside
    • Wembley Square
  • What kind of turnaround are we looking at?

    5 business days or less.

  • Be honest, are your packages throttled or shaped?

    Our packages are 100% unthrottled and unshaped. This means you can enjoy the same speed ANY time of the night or day. Gamechanger.

Are you living in an Internect block?


We’re the most affordable provider in all Internect blocks

Find out if you’re living in one

Our affordable internet is available over other fibre providers

Find out if you’ve got fibre coverage

Check my coverage

Our pricing


  • Priced from

    R450

    per month

    Check availability
    • Installation time: ±10 business days
    • Download/Upload: 10Mbps down / 5Mbps up
    • Free-to-use router worth R850
    • Uncapped
    • Free installation/activation
    • No delivery fee
    • Monthly billing
  • Priced from

    R450

    per month

    Check availability
    • Installation time: ±5 business days
    • Download/Upload: 10Mbps
    • Unthrottled & Unshaped
    • Uncapped
    • Free-to-use router worth R850
    • Free installation/activation
    • Monthly billing
    • No delivery fee
    • No contracts
  • Priced from

    R489

    per month

    Check availability
    • Installation time: ± 5 business days
    • Download/Upload: 4Mbps down / 4Mbps up
    • Free-to-use router worth R850
    • Uncapped
    • Free installation/activation
    • No delivery fee
    • Monthly billing
  • Priced from

    R879

    per month

    Check availability
    • Installation time: ±10 business days
    • Download/Upload: 10Mbps down / 5Mbps up
    • Free-to-use router worth R850
    • Uncapped
    • Free installation/activation
    • No delivery fee
    • Monthly billing
  • Priced from

    R799

    per month

    Check availability
    • Installation time: ±10 business days
    • Download/Upload: 50Mbps down / 5Mbps up
    • Free-to-use router worth R850
    • Uncapped
    • Free installation/activation
    • No delivery fee
    • Monthly billing
  • Priced from

    R549

    per month

    Check availability
    • Installation time: ±10 business days
    • Download/Upload: 10Mbps down / 5Mbps up
    • Free-to-use router worth R850
    • Uncapped
    • Free installation/activation
    • No delivery fee
    • Monthly billing

Why choose Faircom?


When we say our fibre packages are the best, we mean it. We provide affordable, unthrottled and unshaped fibre for all your internet needs.

Affordable

We strive for excellent network performance and to give our clients the best experience at a low cost.

Unthrottled & Unshaped

At Faircom, we promise to never throttle or shape our customers’ internet connection.

Reliable

Our reliable high-speed network has multiple upstream carriers and fibre routes, as well as low contention ratios.

Uncapped

We provide unlimited access, giving you the freedom to use as much bandwidth as you like, when you like.

Fast Turnaround

With Faircom you can expect fast turnaround times for installation and technical support services.

No contracts

We do not require a contract and offer practical monthly billing packages.

What our customers are saying


  • Good Stable Fast

    Rating:

    Very fast and stable internet connection. For the few issues we have experienced, tech support was easy to contact and helpful. Thanks guys New Dimension […]

    — T.H, June 2019

    Read review
  • GM

    Rating:

    Service has been very reliable

    — G.C, May 2019

    Read review
  • Fiber Services

    Rating:

    We are yet to have an internet stoppage. Great Service.

    — B.W, May 2019

    Read review
  • Amazing commercial package for my business!

    Rating:

    Quick and Efficient installation and we have had a smooth and uninterrupted service thus far. Much better that our previous provider!

    — P.V, May 2019

    Read review
  • Awesome Service

    Rating:

    I moved my line from my flat to my new house and the service was fantastic! Very happy Faircom customer.

    — D.R, September 2018

    Read review

It’s better on fibre


how ordering works


Just like our internet connection, signing up with us is fast and effective. Plus, there’s no contracts so you can cancel any time.

1

Find out if you’re covered by entering the name of your block or area in the search bar. Covered? Sign up right away by completing the online application form.

2

Someone from our Support Team will be in touch soon after to finalise your application and, where applicable, arrange for delivery of a router and book an installation date*.

*If you’re living in a pre-cabled block (23 Arthurs Road, Anfield Village, Canal Quays, Intaba, Upper Eastside or Wembley Square) installation won’t be necessary. Lucky you!

3

Our trained technical team will be around to do their thing.

4

That’s it! You’re officially connected to super-fast fibre internet. Now let the magic begin.

About Faircape


The Faircape Group is a diversified company established 30 years ago and specialises in property development, investment, construction, management, healthcare, retirement, surveillance, utilities management and communication services.

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