The benefits of Fibre to the Home


When we say our fibre packages are the best, we mean it. We provide affordable, unthrottled and unshaped fibre for all your home internet needs.

Affordable

We strive for excellent network performance and to give our clients the best experience at a low cost.

Unthrottled & Unshaped

At Faircom, we promise to never throttle or shape our customers’ internet connection.

Reliable

Our reliable high-speed network has multiple upstream carriers and fibre routes, as well as low contention ratios.

Uncapped

We provide unlimited access, giving you the freedom to use as much bandwidth as you like, when you like.

Fast Turnaround

With Faircom you can expect fast turnaround times for installation and technical support services.

No contracts

We do not require a contract and offer practical monthly billing packages.

Our packages


  • Priced from

    R450

    per month

    Check availability
    • Installation time: ±5 business days
    • Download/Upload: 10Mbps
    • Unthrottled & Unshaped
    • Free-to-use router worth R850
    • Free installation/activation
    • Monthly billing
    • No delivery fee
    • No contracts
  • Priced from

    R675

    per month

    Check availability
    • Installation time: ±5 business days
    • Download/Upload: 20Mbps
    • Unthrottled & Unshaped
    • Free-to-use router worth R850
    • Free installation/activation
    • Monthly billing
    • No delivery fee
    • No contracts
  • Priced from

    R850

    per month

    Check availability
    • Installation time: ±5 business days
    • Download/Upload: 50Mbps
    • Unthrottled & Unshaped
    • Free-to-use router worth R850
    • Free installation/activation
    • Monthly billing
    • No delivery fee
    • No contracts
  • Priced from

    R999

    per month

    Check availability
    • Installation time: ±5 business days
    • Download/Upload: 100Mbps
    • Unthrottled & Unshaped
    • Free-to-use router worth R850
    • Free installation/activation
    • Monthly billing
    • No delivery fee
    • No contracts
  • Priced from

    R1399

    per month

    Check availability
    • Installation time: ±5 business days
    • Download/Upload: 200Mbps
    • Unthrottled & Unshaped
    • Free-to-use router worth R850
    • Free installation/activation
    • Monthly billing
    • No delivery fee
    • No contracts

What our customers are saying


  • Awesome Service

    Rating:

    I moved my line from my flat to my new house and the service was fantastic! Very happy Faircom customer.

    — D.R, September 2018

    Read review
  • Service response

    Rating:

    I recently had some downtime with my connection and was surprised how quickly Faircom came back to me to resolve the issue! I’d just like […]

    — M.S, August 2018

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  • Excelent

    Rating:

    Amazing service with affordable prices and excellent customer support.

    — E.M, August 2018

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  • Fibre

    Rating:

    Great

    — C.P, August 2018

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  • Great ISP

    Rating:

    Having moved out of Intaba recently, I sorely miss the excellent product and service that Faircape provided. The line speed was always 100%, and never […]

    — P.I, August 2018

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Frequently Asked Questions


  • Which fibre speed is right for me?

    Faster speeds = more devices, downloads and streaming. For example, speeds under 10 Mbps support 2 – 3 devices, browsing online and 1 user streaming at a time.

  • What about hidden costs like installation?

    Installation costs differ depending on which network provider is in your area.

    Good news! Installation is free if you live in an Internect building.

    What’s more, if you live in one of our pre-cabled blocks, i.e. 23 Arthurs Road, Anfield Village, Canal Quays, Intaba, Upper Eastside and Wembley Square, fibre has already been installed so it’s a simple case of getting it activated with our free-to-use plug-and-play router.

  • What about my Telkom line?

    Part of the beauty of fibre is that it negates the need for a Telkom line.

  • I don’t have fibre in my area.

    Tell us! We’ll capture your details and notify you as soon as we’re available in your neighbourhood.

  • What kind of turnaround time are we looking at?

    Turnaround time is dependent on network provider. Over the Internect network, you can expect to get connected in 5 business days or less.

  • Can I use my current ADSL router?

    Unlikely. Fibre works differently to ADSL – for good reason. That said, you may, in some cases, be able to use your existing Wi‑Fi enabled router to spread your fibre connection via Wi‑Fi. This will depend on the router in question.

    Good news! If you’re living in an Internect area, we’ll provide you with a free-to-use router*.

  • What’s so special about fibre versus ADSL, anyway?

    ADSL depends on copper wires (which you probably already know have a reputation of being slow and unreliable). Fibre, on the other hand, is a light-based technology. It uses glass threads to carry information between two places. Fibre has no speed limit. That’s right. It never slows down. Ever.

  • Be honest, are your packages throttled or shaped?

    Our packages are 100% unthrottled and unshaped. This means you can enjoy the same speed ANY time of the night or day. Gamechanger.

Need some help?

Get in touch, our support staff will be happy to assist.