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The global pandemic has changed the way we internet
Online Consumption in the age of COVID-19 – online user behaviour has dramatically shifted, but for how long? Whether you learned Tiktok dances or incessantly had to do the “you’re on mute” or “excuse the background noise” dance in Zoom meetings, you have...
The Wireless Customer Journey
Step One So, you’ve visited the Faircom website, searched your address in the map, waited while the results were calculated - and Boom! You’re in a Wireless Fibre High Site! Excited about all you’ll soon be able to do online, you fill in the application form and fire...
What is Wireless Fibre?
WHAT EXACTLY IS WIRELESS INTERNET? Wireless internet is a versatile technology that transmits the internet signal from one of our high sites directly through the air into your home or business. The internet signal is transmitted via radio waves, in the same way as...
5 Common connection issues and how to fix them
It’s Sunday afternoon. You feel like the protagonist in a Greek tragedy. Your household has just given a collective sigh. You just spilled your coffee. Your teenager is as mad as a dad in traffic. These are familiar words, but they still give you chills … “The...
Why switch to Faircom Fibre?
We know every ISP says they’re the best, but hear us out …. Like a sturdy chair, Faircom rests on four legs. No FUP – No way Also known as a ‘Fair Usage Policy’ or ‘Acceptable Use Policy’. Most people don’t know about FUP or what it is. The long and the short of it?...
Locked out of Clientzone? Here’s how to get back in…
If you've accidentally lost your Faircom clientzone login details (or maybe this is your first time logging in) we can help. It's actually pretty easy to get back in. Here's what you need to do: 1. go to THIS LINK to access your clientzone. 2. Click on where it...